New Feature
Stay on top of your feedback with condition-based Slack alerts. You can now select custom criteria that will trigger Slack notifications. This way, you can respond swiftly to important feedback.
What's new and why it matters
In the Slack integration settings, you can now choose from a number of additional notification conditions, including Question and answer and Custom attributes. This allows you to fine-tune your notifications to respond to feedback in real-time and avoid scanning all responses for essential answers.
How it works
Follow these simple steps to use condition-based Slack notifications:
- Open the Connect tab in your survey creator and search for Slack under Connected integrations
- Navigate to the Slack integration Settings page
- Toggle on the "Set and enable custom conditions for Slack notifications" switch
- Select the conditions you want to trigger notifications. You can set multiple conditions and connect them with "and" or "or"
- Receive notifications when a survey response arrives that matches your custom conditions and respond to important feedback immediately
For more information, head to our Help Center and learn how to send custom Slack notifications.
