Survicate changelog panel.survicate.com/#

Improvement

You can now invite multiple users to Survicate at once. To add new users, click 'Add users for free' in the upper navigation bar of your Survicate account. Alternatively, head over to Settings -> Users.

Improvement

📊 When flowing survey responses into a Google spreadsheet, you now get to decide which Google Account to connect with that survey.

Before: There was no way for two different people across a single account to connect a spreadsheet to Survicate.

Not ideal.

After: You can now connect multiple Google accounts to the Google Sheets integration.

This means that each person in your organization can connect their own spreadsheets with surveys.

New Feature

You can now add background images to link surveys. This makes your surveys look more personal, engaging and enjoyable to complete.

To add a background image, create a new survey or edit an existing one. Head over to Design -> Edit Theme and 'Add image'.

That was another step in redesigning link surveys. Follow us as we share more announcements soon.

Improvement

🎨 You can now manage the design of link surveys with 5 new color pickers. This lets you create more customized themes and brand-friendly surveys!

Before: You could style link surveys by using only one color picker (called main color).

Now: You can now use 5 new color pickers to adjust the color of these elements: question font, answer font, submit button, progress bar and background.

💡 To make a custom theme, edit or create a new link survey. Then head on to Design -> Themes and pick whatever colors are the most suitable for each element.

😎 This release is part a larger initative so stay tuned. More exciting features coming up soon!

Improvement

You can now send NPS (Net Promoter Score) answers as numerical (0-10) values to the integrated CRM or marketing automation tool. This lets you trigger follow-up NPS campaigns more effectively!

Before: You could only send NPS answers as three values: 0-6 Detractors, 7-8 Passives, 9-10 Promoters.

After: You can send NPS responses to your contact records as numerical (0-10) values. This is true for the following tools: Intercom, HubSpot, Mailchimp, Salesforce, ActiveCampaign, Klaviyo, Marketo, Drip, Pardot.

What's in it for you? This allows you to act on NPS responses more effectively in a tool you already use. Suppose you wanted to ask only those who gave you a score of 10 for a positive review to make sure you get 5-star reviews. You can now do it with Survicate.

To use this feature:

1. If you haven't already, integrate Survicate with your tool like HubSpot, Intercom, ActiveCampaign and more by following this link
2. Add the NPS question to your survey or edit it
3. Go to the 'Connect' tab when editing a survey, pick your integration and select 'Update attributes'
4. Choose the NPS question, click 'Editing mapping' and enable the 'Send answers as 0-10' toggle
   
   🎥 Video instruction:

Improvement

You can now use the improved flow of the Google Sheets integration! It's been reworked for simplicity and ease of use.

📊 With the enhanced Google Sheets integration, you can:

• Send past survey responses to a newly connected spreadsheet (backward sync)
  
• Link spreadsheets with surveys via a URL
  
• Use the improved, simplified and bullet-proof flow of connecting the integration
• Get nofied of any issues related to the integration instantly
  

🔌 If you haven't already, here's how to connect the Google Sheets integration:

1. Click on the Settings icon (sprocket wheel) in the top right-hand corner of your Survicate account
2. Go to Integrations
3. Find Google Sheets on the list
4. Click Authorize to connect the integration

If you've already enabled the integration, you can use it in the Connect tab when editing or creating a survey. 🎉

Improvement

🚅 Create Intercom Messenger surveys 40x faster (yes, we’ve measured it!)

🌟 So what makes the new Intercom Messenger survey builder better?

• You need 30% fewer clicks to launch a survey in Intercom
• You need 50% fewer clicks to connect a question to an integration
• You have 125% more UI space dedicated to the preview of your survey alone
• You can preview a question type before adding it
• You can connect integrations right when creating a survey
• And more!

💁‍♂️ Want to make the most out of the new Intercom Messenger survey builder?

See the complete step-by-step guide in this blog post:

Improvement

✂️ You can now exclude unwanted words from the word cloud! Word clouds are charts generated for a text answer question.

💡 To exclude certain words from your word cloud analysis, follow these steps:

1. Go to survey results
2. If your survey has an open-ended (text) question, scroll down until you see it.
3. Start writing the words you want to exclude from the wordcloud or choose them from a dropdown menu.

🔥 Also, the new wordcloud chart is easier to read. Words appearing in any given word cloud are now more condensed.

Improvement

You can now use the improved word cloud. Word clouds are charts generated for every text answer question.

The word cloud chart gives you quick visibility into how often a specific word occurs in all survey responses. The bigger the font size of a word in a word cloud, the more often your survey respondents mention that word in their responses.

💡Word clouds are a quick indicator of your users' sentiments. Especially now that you can use these improvements:

Before: The word cloud didn't filter our words like "and", "the" and other stop words:

After: All stop words from the 50 most popular languages are excluded from the world cloud chart. Ignoring stop words makes the analysis much more accurate:

New Feature

🚀 You can now add surveys to folders! You can also use the improved Survicate dashboard with 7 new quick actions.

🌟 This is what you can now do right from the Survicate dashboard:

• Create new folders and edit existing ones (new)
• Move surveys to folders (new)
• Share surveys conveniently with a shareable link (new)
• Duplicate (new), delete, edit, and pause surveys
• Search surveys and folders (new)
• Browse surveys either in a list or grid view (new)
• Quickly find surveys thanks to author avatars (new)
• Access survey results
• Filter surveys by author and survey type
• Add new surveys

💡 You can use folders to categorize surveys per project, team, campaign, goal, and more.

🚄You no longer have to wait for surveys to appear on your dashboard. No matter how many surveys you have! All surveys will now appear on the dashboard instantly.

✅ Organizing surveys into folders has been one of the most common feature requests. It's great to deliver it to you!

📹 Getting started with folders is easy. Watch this 2-min video to see how: